Recently I get some complain about the broken VoCore + Dock during the shipping especially the package to US.
The post office said currently there are too many packages already exceeds their limit, so it is normal some packages are broken…:'(
All new packages will ship with a plastic case, to avoid recently “violence delivery”.
And if your dock is broken during the shipping, please email to support@vocore.io with picture, we will ship a new replacement.