PayPal just locked our account this morning, no reason provide and no idea, they required us submit a lot of paperwork to prove our business is real. We have submitted in first time but seems like the review still need three days.
Possible reason: our sales agent is locked at home because of virus and their home network is very slow to login PayPal, so around one week we can not fill trace on PayPal(but we do have trace on our site…)
For recently order, please directly email to firstname.lastname@example.org, so we have to use old way to handle this, email and wire transfer to our company account.
If any other good third party to replace PayPal please suggest. 🙂 Sometimes we are just too lazy to take action but seems like this time we have to move, PayPal is very expansive and not friendly to seller anymore.
PS: at Nov.20, our account is unlocked. But the our stock distinct is locked because of COVID…It is so hard this year. :'(